We aim at delivering the products to our customers on time so they can enjoy their adventure ride to the fullest. Since we do not have control over the logistics company and their workings, ther might be instances that the product deliveries might get dealyed.
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies Orders are shipped between 7-15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
Sansclassicparts is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be sent to registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order). Sansclassicparts is in no way responsible for any damage to the order while in transit to the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our customer support.
Sansclassicparts uses shipping services of various logistics partner hence the tariff of these companies differ from each other. In order to standardize this, the buyer is charged as per the cart value. The more the cart value, the higher will be shipping charges depending upon the place of the buyer. The charges also includes packaging, labour cost and delivery upto the courier office. The buyer shall in no manner blame or doubt the integrity of the company for the same.
Returns
Returns as per T&C
Return & Refund Policy
The following are the return and refund policy of sansclassicparts:
1. Returns are not accepted during the Sale Period.
2. All products listed insansclassicparts.comwill be bound by this return and refund policy. Using the website means you have read and understood the terms and conditions of return and refund policy.
3. Any item that shows the sign of wear or use or if it is in a condition other than the way it was when it was delivered, it cannot be returned.
4. Damaged or defective products should be returned in the condition they came in and should include all accessories with it.
5. All products are quality checked before dispatching by sansclassicparts officials and thus we ensure all of them are in working condition.
6. We provide returns only on damaged goods upon delivery. Please exercise caution before placing an order because you cannot cancel an order once it is processed.
7. In order to return a damaged product you can get in touch with our customer care at +918287229160. Our representative will walk you through on how to return the product
8. In case of damaged goods being delivered or wrong size or wrong specification is delivered we offer only replacement. No refund of the same will be provided under any condition.
9. All return requests should be filed within 12 hours of the delivery of the product. Any request preceding that will not qualify for replacement.
10. You should inspect the product as and when received and should submit a return request within the above given stipulated time window.
11. We will refund you the shipping cost you have bared for returning the product or the shipping cost that we have bared for the product to ship it to you (whichever is lower).
Following are the scope of returns/refunds of all products. All our returns/refunds will be bound by the following:
1. If a product is found faulty or has a manufacturing defect, or a wrong product is sent to you, we will replace the product as fast as possible to our best of capabilities.
2. A full refund of the amount of that product will be initiated only if the replacement of the same product is not available in stock with us. In all other cases, we will be replacing the product.
3. If there are any changes to this rule, the same will be mentioned in the description of the product. Unless anything is specifically mentioned, all products will be bound by the above given policies.
4. Regarding the refund of the shipping charge that you incur while shipping the product back to us, we can only refund the amount it cost us to ship the product to you or the cost that you have borne (whichever is lower).
5. Products bought during any sale or discount offers cannot be refunded or replaced
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